> For the complete documentation index, see [llms.txt](https://docs.hyprearn.com/HnETD1HQdaN5QhTwmV4l/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hyprearn.com/HnETD1HQdaN5QhTwmV4l/others/support-and-faq.md).

# Support & FAQ

Find quick answers to common questions and learn how to reach the team if you need more help.

### Frequently asked questions

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<summary><strong>What is HyprEarn?</strong></summary>

HyprEarn is an execution engine for onchain perpetuals. It combines AI-curated trade discovery, risk-controlled one-click execution and automated agent strategies in a single non-custodial interface that runs across multiple DEXs.

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<summary><strong>Which exchanges does HyprEarn support?</strong></summary>

HyprEarn connects to seven venues: Hyperliquid, Lighter (Ethereum), Lighter on Robinhood, Pacifica, Nado, Avantis and Paradex. You can switch between them using the network selector in the top navigation.

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<summary><strong>Is HyprEarn custodial?</strong></summary>

No. HyprEarn is fully non-custodial. Your funds stay under your own control at all times and HyprEarn never holds them on your behalf.

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<summary><strong>What do I need to get started?</strong></summary>

You need a self-custody wallet and some USDC for collateral. See the Onboarding page for the full setup and deposit walkthrough.

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<summary><strong>Does HyprEarn charge a fee?</strong></summary>

Yes. HyprEarn charges a Builder Fee on each trade, calculated on notional position size at the time of execution. The venue you trade on charges its own protocol fee separately. There is no subscription and no charge for using the app. See the Fees page for the per-venue breakdown.

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<summary><strong>How does the AI Copilot work?</strong></summary>

The AI Copilot surfaces high-signal trade setups with suggested entry, stop-loss, and take-profit levels, plus live risk-to-reward simulations. You review the setup, adjust if needed and execute in one click.

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<summary><strong>What are Agents?</strong></summary>

Agents are non-custodial automated strategies that trade 24/7 on your behalf. You allocate a percentage of your USDC and you can adjust your allocation or deactivate at any time. See the Agents page for categories and details.

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<summary><strong>Does HyprEarn give financial advice?</strong></summary>

No. HyprEarn provides tools, signals and execution. It does not provide financial advice. Always do your own research before trading.

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<summary><strong>How do fees and eligibility work on Lighter and Lighter on Robinhood?</strong> </summary>

Lighter Standard accounts trade with zero maker/taker protocol fees (see the official Lighter fee schedule). HyprEarn charges its 0.05% (5 bps) Builder Fee on Lighter and Lighter on Robinhood trades, separate from the venue's fees.\
[Click here to see Robinhood's perpetual futures article](https://robinhood.com/us/en/support/articles/robinhood-wallet-perpetual-futures/)

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If you cannot find what you need above, contact the team or connect with the community through our official channels:

* **X (Twitter):** [@hyprearn](https://x.com/HyprEarn)
* **Telegram:** [Join here](https://t.me/+QQdW7iQps3RkNTFl)
* **YouTube:** [@HyprEarn](https://youtube.com/@HyprEarn) (for updates and content)

> **Stay safe:** HyprEarn will never ask for your private keys, seed phrase, or login credentials. Only trust official HyprEarn channels for support and updates.